1 Reply Latest reply on Nov 27, 2015 7:27 PM by rpandita

    Photos lost in Lightroom

    timk12496057

      I had an IMac that crashed. I have since got another IMac and had to reinstall the Creative Cloud subscription. I have had this subscription since September. Since the reinstall, I lost 1000 photos that were backed up in Lightroom. How do I get these back.

        • 1. Re: Photos lost in Lightroom
          rpandita Adobe Employee (Admin)

          HI timk,

           

          Greetings.

          "Backed up in Lightroom"

           

          Lightroom does back up catalog but on your computer.

          Where did you backed up the images?

          Do you have access to the original images?

          If you have a back up catalog or the original catalog and the original images only then we can help you find the images.

           

          Regards

          Rohit