With my Photo Shop Lightroom I am supposed to be able to download it onto two different computers at one time. I have it downloaded on my lap top and am now trying to also download it onto my desktop. When I enter the serial number it won't accept it. Why is this happening and what can I do to remedy it?
Thanks in advance,
Which version of LR are you using?
Is it an upgrade to previous one?
What happens when you enter a serial key ?
Yes it appears that my husband had initially downloaded a newer version of LIGHTROOM than what we purchased. I purchased 4.0 and the version that is installed is 5.0. How do I revert it back to 4.0 so that it will work?
Use your Lightroom 4 serial number to activate. Then you can upgrade to Lightroom 5.