3 Replies Latest reply on Nov 29, 2015 4:00 AM by hannahb112233

    Lightroom - Preview cache error - Needs to quit - Cannot open Lightroom - Please help!

    hannahb112233

      Hello All,

       

      When I go to open my lightroom i am getting "Lightroom encountered an error while reading from its preview chache and needs to quit" It will do this every time I open it and cannot do any editing - I have Windows 10 and while working in Lightroom before this error occured it crashed and sent me to a blue screen and the computer had to restart - Since then I have not been able to get into lightroom - I have read somewhere else that I can delete the preview cache but when I went to do that it said there were 14,000 files and I got scared that I would lose all of my catalogs etc? Please help - Have got some editing to do that was due back last night!!!

      Many thanks