Aadesh, that is what I used.
What error message you get when you try to authorize digital Edition?
The message I get is as follows:
"Unable to download
Error getting License. License Server Communication Problem:
Start digital edition.
press ctrl + shift +d (win) or cmd + shift + d (mac)
accept that remove the authorize.
then authoirze over help again > computer authorize.
No, that doesn't work. I have removed authorization and re-authorized the computer several times, and that doesn't work. As I said in my original post, the issue seems to be caused by the upgrade of my MS operating system to 8.1. EBook titles I have purchased since the upgrade work fine, the ones before it do not. I would think I would be able to reload the titles from my purchase receipt, but that what triggers the error message noted above. The publisher tells me it is an Adobe Reader issue as the software accounts for the license and the number of times the title has been downloaded. Please let me know if that is wrong. My greater frustration is how difficult it has been to solve this issue. I am questioning buying any further titles given how hard it is to resolve technical issues quickly and easily.
Its the problem with the authorize you was get the error that to many activation. In you case its not the this. Which version of Digital Edition do you used exactly?
Digital Editions v.4.5. Again, I downloaded the eBooks perfectly at first. I didn't have problems opening them until I upgraded my MS operating system to version 8.1.
- Close all applications.
- Choose Start > Run.
- In the Open text box, type regedit and then press Enter. The Registry Editor opens.
- In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
- Select the Adept key.
- Choose File > Export.
- In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
- Right-click the Adept key and choose Delete.
- In the Confirm Key Delete dialog, click OK.
- Close the Registry Editor.
- Open Adobe Digital Editions and reauthorize.
Thank you for the detailed walk through instructions. I appreciate you taking the time. Unfortunately, it didn't work. I continue to get the error message that the title is not licensed.
Interestingly, all of the ebooks I downloaded prior to installing Windows 8.1 are showing as EPUB files, compared to the ebooks I downloaded following the installation (which open fine) which file types are shown as Adobe Acrobat Documents.
Have you authorize Digital Edition Successfully now?
My issue was never authorizing Digital Editions. I have been trying to say that. It is the fact that 7 eBook titles' licenses "disappeared" when I downloaded prior to upgrading my operating system to Windows 8.1. These titles worked fine before the upgrade, but now I get an error message my computer is not LICENSED to open them (not "not authorized"). Titles that I have purchased since the upgrade open fine and I can read them with no problem. I have been trying to find out how I can restore the LICENSE to these titles. As I said in my earlier post from this morning, the older titles show as EPUB files rather that Adobe Acrobat Documents.
How can I fix this?
Can you download the eBooks again for the Website of the Seller?
I am pleading them to do so. Initially, they told me to go through Adobe
Hello, were you ever able to resolve this? Having the same issue. I've searched and searched and cannot find a response on how to address the licensing issue after updating a device