1 Reply Latest reply on Nov 29, 2015 8:19 PM by rpandita

    Unable to import iPhone 6s video to LR 6.3

    Sy2ygy

      Hi,

       

      I've been taking photos and recording video on an iPhone 6s. This evening, when I went to import everything into LR 6.3, the import stalled when it got to the video files. By selecting individual photos, I was able to import all of the photos but the videos are still stuck on the iPhone.

       

      Has anyone seen this behaviour recently? Any solutions? I found similar problems mentioned in this forum but so far haven't found anything describing this particular problem. I think that the problem may have begun when I installed LR 6.3.

       

      Hope you can help,

      John