Windows 10. When I try tom open Lightroom it gets stuck on the start picture of the trees and if I click again it says Lightroom is not reponding.
Thanks for the update.
Please follow the below steps :
- Quit Lightroom
- Navigate to %appdata%\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs
[appdata would be hidden by default so, you need to press windows and r keys to open run window and type %appdata% then, follow further path. ]
- Open the file Lightroom 6 Preferences.agprefs in Notepad
- Change the following line: useAutoBahn = true to the following useAutoBahn = false
- Save and close the file Lightroom 6 Preferences.agprefs
- Launch Lightroom 6 again
I've tried that Chetna but Lightroom still fails to open.
were you successfully able to change the value of that line in Lightroom Preferences file?
Yes. i checked after I made the change. Do I need to restart the computer?
I would suggest to restart machine in safe mode and check if Lightroom works fine.
If it does, go to Lightroom preferences > Performance > uncheck "use graphics processor" and restart machine normally after that.
To restart machine in safe mode, restart machine and keep on tapping F8 key continuously which should bring up a list of boot options and you need to choose Safe mode with networking from that list with your arrow keys.
Will do and thanks.
Tapping F8 did not bring up boot options. After restarting as normal Lightroom still fails to load. Any further thoughts please?
Apart from that, quit Lightroom and make sure the following list of folder have full read and write permissions :
C:\Program Files\Common Files\Adobe*
C:\Program Files (x86)\Adobe*
C:\Program Files (x86)\Common Files\Adobe*
They are all read only files or folders.
you need to change the permissions to read and write.