2 Replies Latest reply on Dec 1, 2015 12:50 AM by Peter Spier

    InDesign Crashes Everytime I open the same file.

    bis-kit

      Hello ALL,

       

      I need your help.

       

      AT WORK, my InDesign crashed while working on a file, AND it kept crashing every time I try to open the SAME file. It did give me the option to RECOVER the file, but whenever I click on "recover" button, it immediately shuts down InDesign. The same thing happen at my home computer.  The IT guy said the file is corrupted.  Could it be a bad PDF, TIFF file, BAD style, or FONT?  I do have some TYPEKIT fonts I've been using.  Also, my style pallet has many styles (from previous user). VERY IMPORTANT: I did notice that my Paragraph Styles shifted.  Some of my favorite paragraph styles were on the top, but are now at the bottom.

       

      I hope I was clear.

       

      Thanks for trying to help.  Here is the crash report:

       

      Process:               Adobe InDesign CC 2015 [2440]

      Path:                  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

      Identifier:            com.adobe.InDesign

      Version:               11.1.0.122 (11100)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe InDesign CC 2015 [2440]

       

       

       

      Date/Time:             2015-11-30 21:32:27.738 -0500

      OS Version:            Mac OS X 10.11.1 (15B42)

      Report Version:        11

      Anonymous UUID:   

       

       

      Sleep/Wake UUID:       ?

       

       

      Time Awake Since Boot: 23000 seconds

      Time Since Wake:       810 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      VM Regions Near 0:

      -->

          __TEXT                 000000010d685000-000000010d68a000 [   20K] r-x/rwx SM=COW  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015