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not able to download elements 14 after obtaining serial number

New Here ,
Nov 30, 2015 Nov 30, 2015

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I obtained serial numbers for photoshop and premiere 14, but when I click the download buttons i get a window that says page not found.  I have a HP laptop, brand new, meets all the requirements.

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correct answers 1 Correct answer

Community Expert , Nov 30, 2015 Nov 30, 2015

Since you did not post a link, I have no idea why whatever you clicked is not working

kglad links in reply #1 here https://forums.adobe.com/thread/2017859 may help

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Community Expert ,
Nov 30, 2015 Nov 30, 2015

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Since you did not post a link, I have no idea why whatever you clicked is not working

kglad links in reply #1 here https://forums.adobe.com/thread/2017859 may help

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New Here ,
May 10, 2016 May 10, 2016

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I have a brand new IMac and I am attempting to download Elements 14.  I get past the screen where I am given a serial number.  I then click the download button and I get a message that the page was not found.  What do I do now?

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New Here ,
May 16, 2016 May 16, 2016

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Never mind, I figured this out.  Thanks for the help!

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New Here ,
Jan 04, 2017 Jan 04, 2017

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what did you do? I can't figure this out either.

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