6 Replies Latest reply on Dec 2, 2015 10:39 AM by Pattie-F

    Sign in loop

    adrianr60826806 Level 1

      Hi Guys,

      I'm having a problem where Adobe CC has suddenly started asking me to log in unexpectedly. Prior to that I could always just open the app without having to log in. Now a screen with the heading "Sign in required" pops up and asks me to log in, it has my log in credentials and seems to log me in because it takes me to another screen with the heading "Thank You" - but when I try to log in it takes me back to step 1 and asks me to log in again repeatedly. Has anyone else experienced this. Any ideas of how to fix?

      Many thanks,


      I'm running Mac OSX 10.9.5 on a MBP 2.6GHz i7 with 16GB 1600MHz Ram.