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26 nov auto update CCdesktop, installed apps ( PS ID AI... ) are previewed as ready to 'install' in the desktop app, can't update them...

Community Beginner ,
Dec 01, 2015 Dec 01, 2015

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after auto updating the CC desktop, my already well working apps are previewed as ready to INSTALL in the desktop CC.

I can not do an upgrade of PS or ID or AI, because the are not recognised as installed.

how can I solve this?

loggin in and out did not help

uninstaling the desktopCC was not allowed, because it is in use

Alain

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Creative Cloud

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correct answers 1 Correct answer

Community Beginner , Dec 01, 2015 Dec 01, 2015

solved

I reinstalled the apps by clicking in the desktop app.

afterwards I was able to update PS AI ID prefectly

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Community Beginner ,
Dec 01, 2015 Dec 01, 2015

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solved

I reinstalled the apps by clicking in the desktop app.

afterwards I was able to update PS AI ID prefectly

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines