1 Reply Latest reply on Dec 14, 2015 12:03 PM by gethernm

    Digital Editions 4.5 - Activation error E_ADEPT_XML_SYNTAX

    patrickcarlin

      I just downloaded ADE 4.5 to my SurfacePro 3 with Windows 8.1.  When I attempt to authorize my computer using my Adobe ID and password, I receive the following error message:

       

      "Activation Server error

      code: E_ADEPT_XML_SYNTAX https://adeactivate.adobe.com/adept/ActivationServiceInfo

       

      Digital Editions encountered an error on the activation server."

       

      I attempted to chat with someone at Customer Care about this issue, and they directed me to these forums.  I have searched these forums already and have not found a solution.

       

      Help!