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"server not found" when downloading trial of any creative cloud app

New Here ,
Dec 01, 2015 Dec 01, 2015

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I click on the download trial of any creative cloud app and it brings up "server not found" everytime. There is nothing wrong with my computer either.

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Dec 03, 2015 Dec 03, 2015

Hi,

Please refer to the link: Creative Cloud activation and sign-in troubleshooting

Regards,

Sheena

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Community Expert ,
Dec 01, 2015 Dec 01, 2015

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install the cc desktop app from here, https://creative.adobe.com/products/creative-cloud

use the cc app to install your cc programs/trials.

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Adobe Employee ,
Dec 03, 2015 Dec 03, 2015

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Hi,

Please refer to the link: Creative Cloud activation and sign-in troubleshooting

Regards,

Sheena

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