1 Reply Latest reply: Jun 10, 2009 6:31 AM by doncxe RSS

    HS 5.5 Crash in Vista

    abaynes Community Member
      Hello Everyone,
      I have a user who is using HS 5.5 on Vista 64-bit. While they're using HS everything seems fine and dandy, however, when they just have it open and let it idle for awhile it will crash. The details of the crash are pasted below. The crashes are unpredictable. They're running HS in Windows XP compatibility mode and as an administrator.

      quote:

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: HomeSite5.Exe
      Application Version: 6.0.0.7658
      Application Timestamp: 2a425e19
      Fault Module Name: StackHash_289c
      Fault Module Version: 6.0.6001.18000
      Fault Module Timestamp: 4791a783
      Exception Code: c0000374
      Exception Offset: 000aada3
      OS Version: 6.0.6001.2.1.0.256.6
      Locale ID: 1033
      Additional Information 1: 289c
      Additional Information 2: 324dd7a243a9a79c170e8c240241b02d
      Additional Information 3: b1b0
      Additional Information 4: dba9fe05f09f62ac6e6c0a915dd63f04


      Any insight would be great, thanks!
        • 1. Re: HS 5.5 Crash in Vista
          doncxe Community Member

          Have you made any progress on this problem?

           

          I've encountered the same thing.

           

          Installing Homesite+ on a netbook for a lightweight remote weekender.  Installation appears successful, but after running or cancelling initial configuration wizard, I get the same error as posted above.

           

          I'd appreciate any info anyone may have...

           

          - Don