Which error message you get exactly?
Digital Editions could not connect to the activation server. Please make
sure you are connected to the Internet.
To retry, click the Try Again button."
I either get this error message, or authorization begins but never ends.
I live in Sweden, and i'm trying to read an e-book I bought, with Dito.
2015-12-02 8:25 GMT+01:00 Nanaky <firstname.lastname@example.org>:
Authorization doesn't work created by Nanaky
<https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View
the full discussion <https://forums.adobe.com/message/8238693#8238693>
...and there is nothing wrong with my Internet connection...
Check you Time, Timezone and your Date.
Ok, I corrected this. It doesn't help.
Do you used windows or macintosh?
Windows. Not sure which version. My computer is about 2 years old and Windows was installed when I got it.
It's Windows 7 Ultimate.
- Close all applications.
- Choose Start > Run.
- In the Open text box, type regedit and then press Enter. The Registry Editor opens.
- In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
- Select the Adept key.
- Choose File > Export.
- In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
- Right-click the Adept key and choose Delete.
- In the Confirm Key Delete dialog, click OK.
- Close the Registry Editor.
- Open Adobe Digital Editions and reauthorize.
Ok thanks for trying to help me, Nanaky, but...
Step 5-7: Do you with "Adapt key" mean the Adapt folder? Because I see no clickable key named Adapt. The Adapt folder contains one file called ab-Standard and one subfolder "Device" containing a file called ab-Username. There nothing more I see in the Adapt folder...
Yes the Adapt Folder.
Ok I tried to do what you wrote, hopefully, I did it right. This time it started to authorize, but didn't finish. The authorization is still running. What is the problem? If there was a problem with an unknown usermane or password, this should be told in an error message, right? But here, it either doesn't connect to the server or runs the procedure forever...
Perhaps it's better to reinstall Digital Editions. This is the first time I try to use use it so I won't lose anything. Any advice for which options to choose during installation?
Reinstalled it. Didn't help.
Which error message you get yet exactly?
The same error message as before.
2015-12-03 8:00 GMT+01:00 Nanaky <email@example.com>:
Adobe Community <https://forums.adobe.com/?et=watches.email.thread> Authorization
svar från Nanaky
Digital Editions* - Visa hela diskussionen
Nope, 2.0.1 didn't work either. Same error.
Nanaky, are you an Adobe employee or just a kind helpful person?
No Adobe Person. I only try to help . If a adobe Person you have under the name staff.
Digital Edition 2.0 has any problems at my device. Have you also try with digital Edition 3.?