3 Replies Latest reply on Dec 2, 2015 7:57 AM by Szalam

    After Effects 13.6 Crashing on start

    davidhamilton824

      Screen Shot 2015-12-01 at 2.14.49 PM.png

       

      Hi all.  Just updated to 13.6 and now this is happening.  Tried uninstalling and reinstalling and I'm getting the same message.  Anyone know how to fix this issue?  Thanks in advance.

       

      Here is apple's crash log:

       

      Process:          After Effects [1205]
      Path:             /Applications/Adobe After Effects CC 2015/Adobe After Effects CC 2015.app/Contents/MacOS/After Effects
      Identifier:       com.adobe.AfterEffects
      Version:          13.6 (13.6)
      Code Type:        X86-64 (Native)
      Parent Process:   ??? [1]
      Responsible:      After Effects [1205]
      User ID:          501

       

      Date/Time:        2015-12-01 15:06:46.306 -0600
      OS Version:       Mac OS X 10.10.1 (14B25)
      Report Version:   11
      Anonymous UUID:   6A36803F-96FA-CD85-28F8-40D2F2C666CC

       

       

      Time Awake Since Boot: 3500 seconds

       

      Crashed Thread:   0  Dispatch queue: com.apple.main-thread

       

      Exception Type:   EXC_CRASH (SIGABRT)
      Exception Codes:  0x0000000000000000, 0x0000000000000000