2 Replies Latest reply on Dec 3, 2015 2:20 PM by Pattie-F

    problem with CC - only trial version of CC software


      After buying a year licence for CC /paying monthly/ and after installing 2 of all collection of application /Acrobat DC and Photoshop CC/  I still cannot run full application - only in trial mode. /mac os X 10.9.5

      after launching app eg. Photoshop - application manager window appear and force me to Sign IN /even i m signer into CC/, then window apear where i m forced to use it in Trial or activate by Serial number.

      How to solve it??

      It s really frustrating! i ve paid for something an I cannot use it!