After buying a year licence for CC /paying monthly/ and after installing 2 of all collection of application /Acrobat DC and Photoshop CC/ I still cannot run full application - only in trial mode. /mac os X 10.9.5
after launching app eg. Photoshop - application manager window appear and force me to Sign IN /even i m signer into CC/, then window apear where i m forced to use it in Trial or activate by Serial number.
How to solve it??
It s really frustrating! i ve paid for something an I cannot use it!
verify your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html
then sign out and then back in to your cc desktop using the same adobe id you used to verify your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html