10 Replies Latest reply on Dec 9, 2015 6:14 PM by deto_ws

    Can't download Creative Cloud Apps

    BeccaG

      I need to re-install my creative cloud apps, after many days of trying to update them, only to have it stall or crash (I have photoshop cc and Lightroom cc 2015).

      I tried running the creative cloud cleaner tool, which won't even open and run, after which I decided to uninstall and then do a fresh install of everything. Every time I go to download photoshop I get this...Screenshot 2015-12-02 15.53.17.png

      Please help... I really need my apps back as I have work to do.

       

      I'm running El Capitan on a MacBook Pro Retina Mid 2014, if that helps.