3 Replies Latest reply on Dec 2, 2015 12:05 PM by Chetna Srivastava

    Hi, I purchased a Canon 7d mark 2, prior to this I owned a Canon 7d I had no issues importing raw files into lightroom using version 4.  My problems started the first time I tried to down load raw files to light room the initial error message I got was th

    sharifj65423425

      Hi, I purchased a Canon 7d mark 2, prior to this I owned a Canon 7d I had no issues importing raw files into lightroom using version 4.  My problems started the first time I tried to down load raw files to light room the initial error message I got was that I needed to install version 5.7 which I did. unfortunately I am still not able to down load to lightroom. the error message I get is (The files are not recognised by the raw format supported in Lightroom 95