2 Replies Latest reply on Dec 2, 2015 3:09 PM by MistaBanks

    Cannot Open AE CS6 11.0.4

    MistaBanks

      Hi,

       

      I am unable to open my After Effects CS6 11.0.4 http://i.imgur.com/hp2iaP6.png

       

      First get an error about Quicktime is not installed, http://i.imgur.com/55BZIKP.png

       

      I have Windows 8.1 and Quicktime 7.78  http://i.imgur.com/nlEVrfL.png

       

      Next i get an error about DynamicLinkManager.exe (crash in progress) http://i.imgur.com/2EMOXk6.png

       

      Next i get a crash error http://i.imgur.com/55BZIKP.png

       

      So I figured i should reinstall Creative Cloud. Did that. Same errors when launching AE

       

      So i figure i should reinstall AE CS6.. but i cannot uninstall it.http://i.imgur.com/81ErpJN.png

       

      I have run the AdobeCreativeCloudCleanerTool.exe many times with no changes to my problem unfortunately. [Wed Dec 02 14:01:37 2015] --------------------------------------------------- - Pastebin.com

       

      I have a legit Perpetual License copy but cannot get help.

       

      Please Anyone help me!