Could you please perform the following steps, and then try to import the images in Lightroom again :
- Go to Lightroom > Preferences.
- Also please Go to the Preferences > Performance Tab, and uncheck "Use Graphics Processor "
- Restart Lightroom and see if it works.
I have been searching this forum for answers, and what you are suggesting has been suggested before. I have tried this, and I tried again, but unchecking "Use Graphics Processor" simply don't work for me. FYI I have a brand new GTX 980 TI Graphics processor installed.
Anyways. The import function hangs after a while importing directly from my camera, and trying to import from a card reader, crashes Lightroom.
I need modify myself in my previous post: Today I installed Lightroom 5 (5.7) on my new desktop. The import function doesnt work in this version of Lightroom either. It worked fine om my old desktop. And it still works on my MacBook Pro (late 2013), With newest OS.
Could it be hardware/driver compatability problems?
Im using MSI Gaming M7 motherboard (Z170), Intel i7-6700K, g.Skill Ripjaws RAM, M.2 SSD drive (Samsung 950 Pro 512GB). Win10 Pro
You mentioned that after you copy files to a folder in C drive, it shows 0 images.
Are you referring the Import window? If so, could you please post a screen shot?
I can show you step by step what is happening when trying to import existent folder. I only have a couple hundreds of photos that I want to import this round. Let me know if you also want me to show you step by step screenshots from when trying to import from camera.
1. Adding the folder.
2. Choosing the folder
3. Lightroom stops responding (i click "wait for the program to respond")
4. Lightroom starts functioning after a minute or so, but the raw files wont show previews.
5. After import Lightroom have the folder listed, but it shows 0 photos.
Trying to synchronize the folder afterwards doesnt work either. No photos are importing. Please fix this - a lot of people are having import issues right now.
Here is my setup:
Lightroom version: 6.3 [ 1052427 ]
Operating system: Windows 10
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4,0 GHz
Built-in memory: 32728,7 MB
Real memory available to Lightroom: 32728,7 MB
Real memory used by Lightroom: 294,6 MB (0,9%)
Virtual memory used by Lightroom: 235,7 MB
Memory cache size: 0,0 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
GeForce GTX 980 Ti/PCIe/SSE2
Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 359.00
Renderer: GeForce GTX 980 Ti/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler
Application folder: D:\Programmer\Adobe\Adobe Lightroom
Library Path: C:\Users\alexa\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\alexa\AppData\Roaming\Adobe\Lightroom
1) Canon Tether Plugin
4) Leica Tether Plugin
5) Nikon Tether Plugin
Config.lua flags: None
Adapter #1: Vendor : 10de
Device : 17c8
Subsystem : 32321462
Revision : a1
Video Memory : 6048
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceName: Høyttalere (Realtek High Definition Audio)
GPUDevice: not available
You need to consider the possibility that the card is bad.
If you get a different card, take some pictures, and then try to import, does that work?
As i wrote in the first post, the built in import function in Windows works just fine. I also tried to import the same photos with LR 5.7 on my MacBook Pro with El Capitan. That works fine too.