Adobe Premiere 13
cannot burn a file (movie) to disc. Have done this many time before. This file is 90 minutes long.
get messages disc incompatible or not empty.
Have saved to a file DVD save but cannot burn this. Tried to down load encore with no success. Updates do not down load.
What computer operating system? I am assuming Windows for now.
What are you doing - burn to DVD-VIDEO on DVD disc, AVCHD on DVD.....?
Please excuse the question, but I do not want to take anything for granted....did you look at different disc (brand or type)?
If your computer is not using an Intel HD Graphics 2000 and higher video card/graphics card, then remove the check mark next to
"Use Hardware Acceleration (works on Intel HD Graphics 2000 and higher)" found Edit Menu/Preferences/General.
Do you have the latest version of QuickTime 7 installed on your computer? And, are you running the programs as administrator (from user account with administrative privileges)? In addition, right click the desktop icon for the program, select and apply Run As Administrator.
Are you obtaining the 13.1 update with antivirus and firewalls disabled. Please see the following for 13.1 updating problems/solutions.
If you cannot burn to disc, can you burn to folder?
Please consider. We will decide what next in the morning morning based on the details in your reply.