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I need help reset authorisation of devices. I have reached the limit of six devices due to reinstallations.

New Here ,
Dec 03, 2015 Dec 03, 2015

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Please reset. Apparently I can't do that my self.

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LEGEND ,
Dec 03, 2015 Dec 03, 2015

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Contact the support of Adobe via chat and ask for reset of the activation: Kontaktaufnahme mit Kundendienst

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New Here ,
Dec 03, 2015 Dec 03, 2015

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The support site is referring to the chat. The chat is always closed and referring to the forum. The forum (ie. you) referring to the support, that is referring chat that is referring to support.

You notice a pattern????

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LEGEND ,
Dec 03, 2015 Dec 03, 2015

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The link is fine and work by me.
Open the Link: Contact Customer Care

Choose Digital Edition.

Choose Adobe ID and signing in.
Click on the Blue Button.
Click in chat....if not works try a other internet browser.

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New Here ,
Dec 03, 2015 Dec 03, 2015

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Nope. Chat is closed. Even when using Chrome or IE9.

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New Here ,
Dec 03, 2015 Dec 03, 2015

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It might have to do something with firewalls or other security issues on my corporate computer. When logging in on my android phone the chat seems to work.

Odd....

Thank you for your patience and assistance.

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LEGEND ,
Dec 03, 2015 Dec 03, 2015

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You are welcome.

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