2 Replies Latest reply on Dec 3, 2015 10:31 PM by {KMS}

    unable to upgrade to After Effects CC 2015.1, Creative Cloud "Installation failed"

    ninose11 Level 1

      Has anyone else had trouble upgrading to AE CC 2015.1, In my case, it's the only Adobe CC program that not upgrading.

       

      Screen Shot 2015-12-03 at 5.04.30 PM.png

      I also get this message:

       

      EXIT CODE 7:

       

      Screen Shot 2015-12-03 at 5.23.55 PM.png