What version of Premiere Elements are you using, what computer operating system?
What did you update....did you have 12 and updated to 12.1 or did you have 13 and updated to 13.1? Or did you mean that you updated perhaps to 14 from an earlier version?
Where are you in the export settings of your version where you are getting the message saying you cannot encode the video and that you need to change settings?
What is your intended export?
Please explain, giving more details.
I will revisit your thread in the morning morning to look for follow up so that I can help you succeed in your Premiere Elements project.
Thanks to A.T. Romano! I'm using a iMac. I had 12 and updated to 12.1 (not sure ,only know that I updated already). I want to render a AVCHD video to a MP4 1920/1080p 30. It is 25 minutes long and recorded from a Canon XA10 camcorder with a wireless mic. When the video is almost finishing render, the screen appear a message "encoding to the file failed. please check the encoding settings and try again later". Then I have to select other settings to render again. So I change to 720p 24 and it is ok. But before I updated it is fine to use the 1920 settings , now I can't use it. I tried to trim the video to 2 minutes long and render the 1920 settings. It is no problem. But it won't let me to do the whole video. And also I can use a small file size HD video render to a 1920/1080p but can't do it with a video which is 5-6 GB size. Can you help to solve this problem? Thanks!
Thanks for the reply with important troubleshooting information.
Your details suggest a computer resource issue with regard to your Premiere Elements 12/12.1 Mac issue.
1. What are your computer resources - processor, installed and available RAM, and free hard drive space.
2. What is the save location that you are setting for the export, and how much free hard drive space is at that location?
3. Where are the Scratch Disks pointed and how much free hard drive space is there at each of those locations? Please see Edit Menu/Preferences/Scratch Disks/
4. Is your computer optimized and Apple updated, cleaned, etc?
Please consider, and then we can decide what next if none of the above targeted the cause of the problem.
Thank you for the follow up. Appreciated.