5 Replies Latest reply on Dec 4, 2015 4:27 AM by Peter Spier

    InDesign Problems unsolved ?

    ninas32318841

      Hello,

      among us there is the following problem:

      InDesign documents these with ID CS5 were prepared, CS6 cannot be processed any more in ID.

      Falls away as soon as one opens these documents and tries to work on a text module copy move to or delete, ID "does not work with the report any more".
      Bs is Windows 7 32 bits.

       

      Problem signature:

       

      Problem event name: APPCRASH

      Application name: InDesign.exe

      Application version: 8.0.0.370

      Application time stamp: 4 f72c3ee

      Fault module name: TEXT.RPLN

      Fault module version: 8.0.0.370

      Fault module time stamp: 4f72c802

      Exception code: C0000005

      Exception offset: 0029202 c

      OS: 6.1.7601.2.1.0.256.4

      Area scheme ID: 1031

      Additional user information 1: 0 a9e

      Additional user information 2: 0 a9e372d3b4ad19135b953a78882e789

      Additional user information 3: 0 a9e

      Additional user information 4: 0 a9e372d3b4ad19135b953a78882e789

       

       

      The Windows event viewer provides the following report: (German)

       

      Unbenannt.JPG

       

       

       

      One workaround consists in and in opening CS5 the files with ID in copying the contents into a new document.

      This file prepared newly then has on CS6 worked in ID for itself again

      Unfortunately crasht occasionally also spare the SW at the start.

      We have tested solutions like installation on a fresh system or moving back of the user profile data.

      The SW is update technical up-to-date.

       

      We would be happy if there are solution trials for these difficulties.

      Many thanks in advance.

       

      Yours faithfully

       

      Nicolas Ostwald