I'm not sure what's wrong, but try putting a "+character" group at the top level, with Joe Puppet and body inside. If that doesn't work, if you post or send me the file, we'll figure it out for you.
Putting a +character at the top level fixed the deformation problem.
However when I added a Right Quarter and Front heads and added the heat
turner property The only problem now is the mouths and the eyes (blinks and
iriss) so to animate in the Left and Right Quarter groups.
I have attached the character animator and illustrator files. Thank you so
much for your help
I'd be happy to help, but don't see any attached files...