I use Adobe Acrobat on my iPad to read PDF articles. When I am reading an article I highlight and annotate, but recently, when I stop scrolling or highlighting, switch apps or lock my iPad, when I come back to it I get an error message- "A system error has occurred". When I click out of the notice, it returns me to the menu where the rest of my documents are, but when I go back in to the document I was working on, all of my notes and highlights are gone. I have looked to make sure that both the app and my iPad are up to date on software, and they are. I have also attempted to restart my iPad to see if that will fix the problem, but it doesn't. This has happened on multiple files, so I do not think that it is one particular file that is the issue.
I am running iOs 9.1
Adobe Acrobat version 15.2.1 (131719)
My documents are stored on the Adobe Cloud
Mobile Link is enabled for the most part, but this last time it happened, it was not.
When I log in to Adobe Cloud from a computer, my changes are not there either.
I have not seen the Adobe Acrobat app crash and send me to the home screen.
Thank you very much for the detailed description of the problem!
We will try to replicate the problem and get back to you with findings.
We apologize for the inconvenience this may have caused.
We just released Acrobat Reader for iOS version 15.3.0 on January 5, 2016.
This release includes the fix for the defect that you have encountered.
Would you please give it a try and let us know if it works for you?