0 Replies Latest reply on Dec 4, 2015 9:09 PM by ashleyp66902906

    ADE does not automatically recognize my supported device when the device is plugged in.

    ashleyp66902906

      In the ADE "Getting Started Guide" it states the following:

      Adobe Digital Editions allows you to transfer items from / to a supported eReader device.

      Connect the supported eReader device to your computer and launch Digital Editions. Digital Editions automatically detects the presence of your device.


      However, my Kobo Glo was not detected.  I've already tried deleting ADE and re-downloading it.  What are the next steps?