5 Replies Latest reply on Jan 23, 2016 1:37 PM by kglad

    Adobe Photoshop/Lightroom - "No Subscription Found" (Windows 10)

    adrianc32105985

      Good morning / afternoon,

       

      Around 3 days ago, I’ve purchased the Photography Plan membership and when I try to open Photoshop or Lightroom, it starts in Trial Mode and says “Your trial is expired”. When I click on “License this software” and I login with my Adobe ID, a new message appears saying “No subscription found”. I’ve tried uninstalling and reinstalling the Adobe Creative Cloud, but the problem remains. Anyone can help me?

       

      Thanks for your attention,

      Adrian.