I am sorry for the inconvenience caused to you.
Could you please check and confirm if you are able to import the video file into Lightroom?
Also, please mention from where are you trying to import the images from?
This is known problem with LR 6.x.
Not sure if it is specific to any certain OS.
The workaround is to move the video to a different folder.
Hi - No I cannot import videos. The fix is a ManiacJoe afirms is to move the video to a different folder and than proceed with the import. I am importing the images from a basic mac os directory (not a camera or usb drive etc.).
Before opening another thread: I have the very same problem! Worked fine until a while ago (don't know which version was the last to work), now Lightroom refuses to do anything if a video file is even in the same directory. In fact it will not import any video files at all. If I want to import and choose a folder where a video file is present it will sometimes show all the photos in front of that video file, sometimes it won't show any previews. Import will fail regardless of which file I choose from that directory. Status bar starts but Lightroom never does anything.
Also if I copy the files manually into my folder structure and try to synchronize the folder it will fail if it finds any video files.
I can abort the import and it will show that it did not find photos or videos to import. After that I can not quit Lightroom normally, I have to force quit it via the OS X dialogue.
Machine is a Mac Pro from 2008 running the most recent OS X El Capitan with the most recent version of Lightroom.
This is a major inconvenience as I never did and will not split up videos and photos in my file structure and I urge Adobe to fix that as soon as possible!
Photos for the replicable chain of events:
Import box with a folder containing video files (note no previews generated).
Status bar after clicking on "import" (doesn't change even after 2 hours).
Warning box after cancelling the import via the small "x".
Force quit needed to quit Lightroom after every such event.
I urge Adobe to fix that as soon as possible!
As stated earlier in this thread (dated Dec 5, 2015), this has already been reported to Adobe.
If you really want to make your voice heard, you can submit a bug report at Photoshop Family Customer Community
Thanks but is this forum not the way to go for such a problem? At least that is what Adobe tells me. Is there any update if they are working on it?
In general, this forum is a user-to-user forum for technical support, not for reporting bugs. Adobe product developers rarely read what is here, although they do read (it is claimed) what is posted at the link I gave. sometimes they acknowledge that they have replicated the bug, but they never announced when the fix will appear.
Alright, thanks. I reverted back to 6.1.1 but read that the bug may be connected to the Creative Cloud app not being logged in. I deinstalled it alongside the version revert so can't confirm but it works at the moment here. Adobe seriously has to do more thorough testing.
Same problem here. Not importing the video is the work around.