2 Replies Latest reply on Dec 12, 2015 5:18 PM by matthewk67638819

    Premiere Pro won't open on Creative Cloud

    matthewk67638819

      I have rented Premiere Pro through Creative Cloud, but although it's installed, it won't open at all on the Cloud desktop, and trying to open it from the Programs list gets me "Application Error- the application was unable to start properly 0x000001d. This is a 64-bit Windows 7, and all other Adobe apps (such as Photoshop, and Media Encoder, which came with Premiere) have installed fine (and yes, I have tried the usual "reinstall", "restart computer" stuff) (????)