4 Replies Latest reply on Dec 6, 2015 9:06 PM by ssprengel

    Unable to activate boxed DVD version of Lightroom with 18 digit S/N


      Hello,  I just purchased 1 copies of the boxed version of Lightroom and am unable to register and activate it using the serial number attached to my packaging. My serial number only contains 18 digits but the online activation requires 24 digits.