1 Reply Latest reply on Dec 7, 2015 4:03 AM by Mohit Goyal

    APPCRASH / BEX64 errors on Import / Synchronize

    dans95842064

      Hello everyone

      Ran a repair install from the Adobe 4.4 update for Windows with no improvement.

      Here are my error profiles:

       

      he program crashes when using the Import function, as below:


      Problem signature:
        Problem Event Name:    APPCRASH
        Application Name:    lightroom.exe
        Application Version:    4.4.0.11
        Application Timestamp:    514b016c
        Fault Module Name:    wpdmanager.mox
        Fault Module Version:    0.0.0.0
        Fault Module Timestamp:    48a324a9
        Exception Code:    c0000005
        Exception Offset:    000000000001f885
        OS Version:    6.1.7601.2.1.0.768.3
        Locale ID:    4105
        Additional Information 1:    3a95
        Additional Information 2:    3a95dbaa5d5dcf7b9bc4dca71058dc3f
        Additional Information 3:    c5b9
        Additional Information 4:    c5b9dd42779da9bf4cf6f99a22ffd582

       


       

      The program also crashes when using the Synchronize Folders function, as below:

       

      Problem signature:
        Problem Event Name:    BEX64
        Application Name:    lightroom.exe
        Application Version:    4.4.0.11
        Application Timestamp:    514b016c
        Fault Module Name:    StackHash_af57
        Fault Module Version:    0.0.0.0
        Fault Module Timestamp:    00000000
        Exception Offset:    00000138249c8948
        Exception Code:    c0000005
        Exception Data:    0000000000000008
        OS Version:    6.1.7601.2.1.0.768.3
        Locale ID:    4105
        Additional Information 1:    af57
        Additional Information 2:    af57d29adecb65e2b20b974b4369abfb
        Additional Information 3:    8017
        Additional Information 4:    8017406c5793370c9284ad4444d76e8b