4 Replies Latest reply on Apr 9, 2016 6:37 PM by redwoodtwig

    Latest CC update tells me some other installer is running error code 87, but the only installer I can see in the processes is the adobe installer.  help, please

    redwoodtwig

      How am supposed to figure out what error code 87 means?  It says another installer is running, but I went through the 96 processes and ended the three tasks that had the word installer in them -- one from Adobe and two from windows.

       

      The error message comes with a link titled Get Help, but it doesn't help at all since it just goes to the general support page for the whole of adobe and has nothing anywhere on it where you can look up an error code.

       

      Could someone please tell me which other installer is being talked about, and perhaps detailed instructions on how to stop it?