I upgraded to LR 6 about 4-6 months ago (from LR 3) - a little over a month ago I upgraded OS to Win 10 and now LR won't run - it freezes when opening (can't accesses any menus)
I tried to update graphic cards drivers, I tried manually disabling the graphics processor, I tried updating to LR 6.3 (would give me an error message that Adobe app manager was damaged or needed updating) - would update and then it would give me the same message
Tried uninstalling and reinstalling LR 6 - said i needed to install CC - this will download and Run install but freezing at the end when the CC window opens (blank)
- I tried the install in Google Edge and Chrome- I also uninstalled Creative Cloud and ran the creative cloud cleaner tool to no avail.
I an NOT a techie person and am at a TOTAL loss of what to do.
PLEASE HELP and SPEAK SLOWLY
Do you have Lightroom installed in your computer?
If you have it installed, then Please go to the Device Manager of Windows, from there expand Display Adapters.
Please let us know if it helps.
No, I uninstalled it hoping that a reinstall would help. Now I can not get it to reinstall