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Was the licence and upgrade licence?
Yes, the license for RH8 was an upgrade license, but was installed using a different serial number from the serial number of the RHx5.
Doesn't matter that the serial number was different. An upgrade only entitles you to run the upgraded version so during the install, the earlier version gets disabled. A dual install is only possible if you have full licences for both versions.
You can still maintain your old projects. Just upgrade them to RH8 and make your changes.
As a matter of policy, always backup your old projects before upgrading just in case something goes wrong.
Oh I see. Wonder why Adobe Sales wasn't aware of that?
Before I purchased the upgrade license, I called Adobe Sales and went over the whole scenario of what I wanted to do. Adobe Sales told me that it would only upgrade the serial number provided during install and that what I had hoped to accomplish would be do-able. (Don't believe everything you hear....)
Yep, I did backup my projects before starting.
Yep, I realize I can just upgrade all the old projects to RH8, but I have to work fast here and didn't want to run the risk of problems and being familiar with x5 enables me to work faster if I have to do any maintenance, create documents, etc. I just wanted to rock the boat as little as possible.
I'm disappointed. I thought I had everything all worked out.
Do you think that I could re-install x5? Or would that majorly screw things up?
Thank you for taking the time to reply. I appreciate your time.
Maybe you should go back and educate them.
I think you will find that you will quickly adapt to RH8 and would recommend you stick with it. The forum is here if you do get stuck.
I certainly would not install X5 on a machine with a later version already on it even with two full licences. In your case, I wouldn't go there.
If you must have X5 put it on another machine but be aware you can no longer activate X5. There is a workaround in Snippets on my site but, as above, I would just stick with RH8. The more you use it, the quicker you will pick it up.
Ok, thanks. I will not try to reinstall x5 on my machine.
I visited your Web site. Very impressive. Thanks for sharing your knowledge base.
I was looking for the workaround you mentioned in your last reply, but didn't see it in Snippets. Can you give me a hint?