19 Replies Latest reply on Dec 9, 2015 9:35 AM by Peter Spier

    'Cannot save "File name" The file "file name" is damaged (Error code 2).

    richardj19955016

      Indesign Issues.jpg

      Details:

       

      Windows 7
      Indesign CC 2015

      Creative Cloud subscription
      We take master files, do a save as and save in own Production folder

       

      Already tried:

       

      Restart PC
      Uninstall & reinstall software

      Save files as IDML then open that way

      Saving to other file locations
      Installing all updates

       

      Hi everyone, please see above all details of the problem and what we have already tried.

       

      I am looking for permanent fix, not just short term fixes like save as IDML as we deal with hundreds of files per week.

       

      Thanks in advance,

       

      Richard