do you have a specific image you can link to for an example? I personally have not experienced this so I can check that image for you.
Have you tried to preview these images on different devices, like laptop, desktop, iPad etc to find any variations.
Is there a secondary monitor screen connected ?
Any specific format/extension images have this issue ?
Do let us know.
I have the issue with any preview file i download. They are all AI/EPS files which I'm using yet when i download them and open in either AI or ID they are tiny tiny image previews. So small that I cannot even expand them to view in a project. One document is only an A4 size and yet I have to copy and paste the image to get a decent view as the preview file just doesn't work. I don't know what is wrong.
I'm working on my laptop and its only issues with Adobe preview files from Adobe Stock; i really don't get how I'm going to use the preview to see if the files would work before licencing if they just don't work
The preview file is disgraceful.
I would add an example but it doesn't matter what file I pick
I have the same issue, if I download a JPEG preview, it is useable for a working mockup, yet when I download a preview of a vector file the preview file downloads as AdobeStock_82358891_WM.ai, yet when I place or open this in Indesign or Illustrator it is tiny, and then when it is scaled it is unusable on a mockup design.
It does not matter what vector / illustration file I download, all the previews are tiny, yet a JPEG file is fine.
I have exactly the same issue, any AI / EPS file the preview is totally unusable for a client proof. Why has Adobe not addressed this, there are many other forum posts complaining about this issue.
PLEASE ADOBE SORT THIS OUT!