2 Replies Latest reply on Dec 9, 2015 1:41 PM by evfarm

    Lightroom 2015.3 crashes on exit, every time.

    evfarm

      Did something just update automatically? As of the last few days Lightroom crashes on me at exit every time. It was fine until a few days ago. I am not aware of having installed anything else in the meantime.

      I don't have to do anything except start it, and exit. Makes no difference whether it is in Library or Develop mode before I exit.

      The crash dialog looks like this:-

       

      Problem signature:
        Problem Event Name: APPCRASH
        Application Name: lightroom.exe
        Application Version: 6.3.0.10
        Application Timestamp: 564260ef
        Fault Module Name: Vulcan.dll
        Fault Module Version: 6.3.0.10
        Fault Module Timestamp: 56426020
        Exception Code: c0000005
        Exception Offset: 0000000000003bc8
        OS Version: 6.1.7601.2.1.0.256.48
        Locale ID: 2057
        Additional Information 1: d4de
        Additional Information 2: d4de81dfe6eaaf3d89f73606d8cc6b2f
        Additional Information 3: f5f3
        Additional Information 4: f5f31e89c95e37abc6e43d4593153622

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

      If the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt