10 Replies Latest reply on Dec 9, 2015 10:14 PM by gener7

    Unable to open up Raw CS 2 files on my mac 21" computer

    parkhaven Level 1

      Hi

      I have a Mac computer and have CS5 adobe suite. Up until just recently (and nothing has changed on my computer or camera) I am unable to open up my raw files on photoshop. An error comes up saying 'Could not complete your request ecaue the file appears to be from a camera model which is not supported by teh installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information'  For one I dont know where to find the Camera Raw help documentation and dont know why my camera is suddenly not working?

       

      Can someone please help me to fix this please. I do not and can not afford to go onto cloud based adobe so an hoping that this can be fixed somehow.

      Regards

      Cherylynne