0 Replies Latest reply on Jan 29, 2008 11:56 PM by santhakum

    whcsh_home.htm opens as a popup

    santhakum
      When I open context sensitive help from my application, a small popup window is appearing, before opening the actual help file. The small popup window is whcsh_home.htm file.
      I tried to close the small popup by setting the timeout to be 50 milliseconds. It works fine in local environment but when the app is run in production environment, the time taken to open the help file is more, by that time small popup opens and closes in 50 ms. Hence the help file itself is not appearing.

      Can someone please suggest some other solution other than window closing to avoid the small popup window?

      Thanks,

      Santha