Updated my ID and PS and now neither works. I have had to revert back to CS6 and just to get files finalized. I am paying this monthly fee for software that will not work. Have uninstalled, rebooted, yadayadayada with no success. Now I am afraid to do the update on my other system. Will try to put aside a big chunk of time to access help desk. Very frustrating.
live help with Yash was hugely helpful. Took care of the 'known issue' and both programs are up and running. Definitely knew what he was doing.