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How do i authorize my NOOK COLOR on ADE?

Community Beginner ,
Dec 10, 2015 Dec 10, 2015

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I have never had rthis issue before.  Tried to download a book from Overdrive.com (borrowed book from my library).  When I click on Download, I get this message:

"This Title has been activated using a different ID.  Try registering this device with the ID you originally used to download the title.   (Adobe ID error)"

I've not changed anything that should cause this OTHER THAN, I bought a Surface 2;  have NO IDEA how, but the book downloaded onto the Surface tablet?!?!?  I DON'T WANT IT THERE.  i WANT TO READ IT ON MY nOOK AS I ALWAYS HAVE.  help, please  

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LEGEND ,
Dec 10, 2015 Dec 10, 2015

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Check first if you reader on the suppored List: https://blogs.adobe.com/digitalpublishing/supported-devices


If yes, start Digital Edition.
Connect the Reader with your Computer.

Its should a prompt appear if you want Reader authorize.

If no support (or the reader was not detected of digital edition) check the help for the reader how can authorize the device.

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Community Beginner ,
Dec 12, 2015 Dec 12, 2015

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Thanks so much for trying to help!  That's one of the things I did.  However, I still received the message that my Nook was authorized using a different ID.  I don't think I have another ID but if so, it was YEARS and YEARS ago and I can't get Adobe to help me recover it.  I tried de-registering my NOOK; then re-authorized it ... SAME MESSAGE!!

Any other ideas I might try? 

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LEGEND ,
Dec 13, 2015 Dec 13, 2015

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Can you open the eBook on Digital Edition?

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