Because my problem is so basic and I cannot find any discussion on this, that I have to believe this is not a pervasive problem or that there is something particular to my system. However, the problem is so annoying that in desperation I am posting to see if someone has any suggestions or insight.
First, I am running Adobe Acrobat Pro XI version 11.0.13. I have a stand-alone installation. I have all the latest updates. I have tried the Help->Repair Acrobat Installation feature.
Now, my problem is that I have a very hard time navigating a document. Specifically, when I try to go to a new page, either with the page down key or the arrow down, I do not go to the next page. Rather Acrobat shoots me to the first page. Once on the first page I cannot page to the second page.
I have closed every application other than Acrobat and this still happens. Here are some clues: (1) If I close the document and open it again I can page for a while before it happens again; and (2) If I select some text on the page with the Selection Tool for Text and Images (V) I am then able to page! Having the comments/tools/Fill&Sign panel open or closed does not seem to matter. Similarly, having the Bookmarks page open does not seem to have an effect. I have sanitized a document, and the problem still occurs (does not appear related to comments or other markups).
This is beyond frustrating. Any help would be immensely appreciated.
If you re-read my question, you will note that I state " I have tried the Help->Repair Acrobat Installation feature." This does not fix the problem.
Edit: Also, I cannot help but feel the reference to to the "navigating pages" Acrobat Help section is a tad insulting. I am aware of how to navigate. Adobe Acrobat will not allow me to navigate. Let me explain by example. I'm on page 174 of a document. I page down to go to page 175, and Acrobat sends me to page 1. At this point, I can scroll within page 1 (if not in full page view) but if I try to go to page 2, I am sent to the top of page 1.