5 Replies Latest reply on Dec 14, 2015 11:44 AM by Charlie Schliesser

    Unable to download non-watermarked stock photos

    Charlie Schliesser

      Anyone else been having this problem the past week? I am unable to download any images from stock.adobe.com that aren't watermarked. I am licensing the photos, they show up as "licensed" in the website, but show up in my Creative Cloud library browser with the watermark, and also have the watermark when I open them in Photoshop, Illustrator, etc.

       

      I've tried several attempts to get support on this from Adobe, but the support folks are pretty poor at attempting to help. ("are you certain?" "try a different browser")

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