6 Replies Latest reply on Dec 18, 2015 8:14 AM by R.Silva

    AE CC version 13.6.0.165 crashing constantly

    R.Silva Level 1

      Hi: I just updated the AECC yesterday (version 13.6) and I started to notice that AE crashes constantly without any reason and while using different projects.

       

      In most cases the interface simply disappears and it doesn't even let me know that it crashed.

       

      While I was using the previous version I had the occasional crash that most applications experience, but this "new behavior" is starting to be annoying.

       

      Anybody else experiencing this problem? How can I return to previous version?

       

      For those of you out there with the technical know-how, this is my system config: iMac (Retina 5K, 27 inch, late 2014).-El Capitan OSX-  4GHz Intel Core i7 / 32 GB 1600 Mhz DDR3 / AMD Radeon R9 M295X 4096 MB.

       

      Thanks in advance for any recommendations.