I'll have an engineer take a look at your question and reply.
Thanks for your patience!
Hi - the idea is, you can click on the right side of a puppet's "track item" bar - the timeline bar that's lined up with the puppet name - and extend its length as far as you like.
BUT there's a bug in the current preview that prevents the puppets from being extended longer than their initial duration. That's fixed in the next drop! If you need a fix sooner let me know and maybe we can get you on the prerelease program.
I would really appreciate it if you could get me on the prerelease programme as I still work with Character Animator regularly and it sometimes can be quite a hassle when I reach the maximum recording time because I will have to use two puppets.
Right on - Meredith will hook you up shortly.
Oof, just got hit by this one hard. Is there any workaround for this?
what is the maximum time? ours crashed and seems unrepairable now because it exceeded time.
This is an unfortunate known issue and we have fixed it for the next version, which will be out very soon. There should be no specific time limit. Until then, I would do recordings in shorter spurts. You can always copy your .chproj on your desktop to make a backup copy before a long recording sessions just in case (and this will also be even easier in the next version).