9 Replies Latest reply on Dec 15, 2015 9:59 AM by A.T. Romano

    My Adobe Premiere elements 11 stop when I was exporting a movie

    henrik43039070

      Hello,

      I had download Adobe PE14 in the same time of i had Adobe PE 11 from 4 years , to try it before buying perhaps . The both worked together during 3 or 4 days and after :

      My Adobe Première elements 11 blocked when exporting a movie I had prepared . My computer was blocked also and I was obliged to shut it with the button.

      When I throw the film of my computer and try to begin again to use Adobe PE11 it blocked also .

      I unload it and download again it blocked also.

      What can I do to use my PE11 ?

      How to join a support by phone ?

      Thank you for your response.

      HK