3 Replies Latest reply on Dec 16, 2015 12:11 PM by Szalam

    After Effects randomly freezing

    ZachBlay

      Hey everyone,

       

      I'm pretty new to AE so I'm hoping this is a quick fix, but whenever I change my workspace from essentials to effects or do anything not in a smooth motion (such as import a file via dragging it into AE quickly) I get an infinite loading mouse and it stops responding. I have tried pressing caps lock when this occurrs, to no avail. I have an intel i7-5700HQ CPU @ 2.70 GHz with 12gb ram on windows 10, so I don't think it's simply my system not handling it. I am not sure what version of AE CC I am running, but I know it's completely up to date. Any response would be appreciated!

       

      I should also note After Effects is the only thing freezing, other programs can run perfectly whilst AE is frozen. It is not a system-wide freeze.