Pause button problem while recording audio

[JBourgoin]

Someone talked about that problem on another post but I think that problem deserve a post for it...

We have a probleme when using the pause button while recording audio on a slide.
If we hit the pause button, it completely deletes all previous recording in the slide.

If someone have a long text to read for a slide he cannot take a break and think if everything is ok. Our clients are disappointed and calls this function.

Do you have an idea when that problem will be solved ?

Thank

[Jorma_at_CoSo]

1. Make sure that you are on Presenter 7.0.2
2. Don't pause, just scroll down and keep reading the script. Then after the audio is recorded go into the audio editor and delete the unneeded audio.
3. Use shorter scripts.

Jorma@RealEyes

[JBourgoin]

Thanks for the idea...

But, that problem need to be resolve by the Adobe team.
They put a "pause" button... it should work !

Jerome

[Kev_UCLan]

Hi Edji, I could not agree more. We reported this to Adobe months ago and it has been acknowledged, but no information will be made availlable about any fix release date. We have over 500 staff users making recordings using Presenter and have trained the majority on version 6. Imagine the number of supports calls we have had to deal with when suddenly the pause button deletes all previous slide recordings in version 7.
Depsite many attampts to get a resolution for this we have had nothing aside from the suggestion above which certainly does not fix the issue. It is a significant bug in the program that has caused us endless hours of support work.
We are quite dissappointed at present with the lack of reponse to the need for a fix and are currently evaluating a number of other products.
Pityful but true.

[memarsh100]

It looks like this issue is supposed to be resolved in the 7.0.5 patch.

http://kb2.adobe.com/cps/506/cpsid_50677.html

The patch can be downloaded from http://www.adobe.com/support/downloads/product.jsp?product=153&platform=Windows

Hope this helps,
Melissa Lockhart

[leo_leo-vKUubt]

Yup , this issue is not seen with Presenter 7.0.5

-Leo